Privacy policy.

Last updated: 10/04/21

Website privacy policy template

At SWiRL Global we respect your privacy, and aim to comply with the latest data protection

regulations. This policy explains how we collect and handle data relating to website visitors. Please

note that this policy may be altered in the future. It was last updated on 10/04/21.

Who collects the information?

The information is being collected by SWiRL Global , and the person responsible for handling data

is Rachael Ladd & Stephaine Wilson, who can be contacted via email at hello@swirlglobal.com, or by writing to 4 Spinney Lane, Lincoln LN43YD. Alternatively, phone: 07 507 748 816.

How do we collect information?

Information can be collected in the following ways:

If you contact us via our enquiry form.

If you sign up to our mailing list.

If you make an online booking.

Anonymous data (relating to your computer/device, not to you personally) is also collected

whenever someone merely visits one of our web pages. This uses the Google Analytics service, and it

involves the use of cookies (see cookie policy).

What information is collected?

For enquiries and/or bookings we will only collect the minimum information required for the

purposes of being able to contact you and make an accurate record of the booking and process any

payments relating to it. The anonymous data relating to website traffic is limited to details of the device or connection being

used to access our website (including the IP address of your computer, the country the connection is

made from, the browser, etc.) and a record of the pages visited, plus the time spent on each page.

How is your data used?

When you contact us, make a booking or sign up for our newsletter, your data is only used for the

corresponding purposes. We will not pass your contact details and other personal data to a third

party. Some data will also be used for internal record keeping (e.g. for the accounts that we are legally

obliged to maintain), and to help us assess how to improve the services that we offer.

Anonymous data collected from cookies is used purely to compile statistics regarding the website

traffic so that we can judge how well the website is performing. The data is collected and the

statistics are compiled using the Google Analytics service. Click for general information about how

Google's services impact your privacy, or click for the Google Analytics privacy policy .

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your personal information with third parties for marketing purposes. Personal

information will only be given to a third party when we are legally obliged to do so.

Anonymous data derived from cookies may be shared with third parties, but only for technical

purposes, not marketing ones.

Your consent

We will not contact you for marketing purposes by email, phone or text message unless you have

given your prior consent. You can change your marketing preferences at any time by contacting us

by email: hello@swirlglobal.com or telephone on 07 507 748 816.

How you can access and update your information

The accuracy of your information is important. If you change your email address, or if you believe

any of the other information we hold is inaccurate or out of date, please email us at: [email], or

write to us at: [address]. Alternatively, you can telephone [phone]. We will promptly correct any

information found to be incorrect.

You have the right to ask for a copy of the information we hold about you, and this will be sent to

you in electronic format free of charge.

Your right to restriction

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to

indicate that you do not want the information to be used by anybody for marketing purposes;

If you have previously agreed to us using your personal information for direct marketing purposes,

you may change your mind at any time by writing to or emailing us at [email address];

If you do not want Google Analytics to compile anonymous statistics about the interaction between

your device and our website, you can download and install the Google Analytics Opt-Out Browser

Add On.

Your right to be forgotten

Data will only be stored for as long as it is needed. Unnecessary data will be erased.

The security of your information

When details such as your name and email address are submitted via a contact form or email, this

can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal

information, we cannot guarantee the security of any information you transmit to us, and you do so

at your own risk. Once we receive your information, we make our best effort to ensure its security

on our systems.

Payment security

We provide an online service that allows you to pay for your booking using your credit card details or

debit card details. We do not store or process credit card details or debit card details on any of our

systems; instead we use [Stripe/Paypal], which is a secure online payment gateway to process credit

card payments and debit card payments on our behalf.

Breach notification

If we hold records of your personal data and we become aware of a data breach, we will endeavour

to inform you of this within 72 hours.

Links to other websites

Our website contains links to other websites of interest. You should note that we do not have any

control over those websites, and so cannot be responsible for the protection and privacy of any

information which you provide whilst visiting them.

Users under 18 years of age

Any user under 18 years of age must have their parents'/guardians' consent to use our website.

Users without this consent are not allowed to provide us with personal information.